Insights

Practical thinking on technology and execution.

Lessons from 30 years of leading technology, operations and teams — written for leaders who have to make it work on Monday morning.

Articles

Latest articles

  1. Innovative Process Improvement Methodologies in Healthcare

    Healthcare is a complex, ever-evolving field where every second counts and every decision impacts lives.

    Healthcare
  2. ERP Implementation: Best Practices You Need to Know

    Embarking on an ERP implementation can feel like setting sail on uncharted waters. Here’s how to navigate it.

    Enterprise systems
  3. Exploring the Role of Fractional CIO Services

    What it really means to have a CIO on your team without the full-time commitment.

    Leadership
  4. Why Agile Project Consultants Make All the Difference

    How agile project consultants transform the way teams work together and help businesses hit their goals.

    Execution
  5. A Guide to Healthcare Process Optimization

    Healthcare is a web of people, technology, regulations and emotions. Process improvement helps untangle it.

    Healthcare
  6. Transforming Healthcare Through Process Optimization

    Where every second counts and every decision matters, better processes create better outcomes.

    Healthcare
  7. Enhancing Collaboration Through Agile Consulting

    Collaboration gets talked about in every meeting. Agile practices make it real.

    Execution
  8. Top 3 Critical Success Factors of a CRM Deployment

    Deploying a CRM is more than implementing software — it’s a strategic move that changes how you serve customers.

    Enterprise systems
  9. The Crucial Role of Automated Testing in Application Development

    How automated testing improves quality, speed and efficiency in software delivery.

    Technology
  10. Challenges and Solutions in the Canadian Healthcare Supply Chain

    A practical look at what’s straining the Canadian healthcare supply chain — and how to fix it.

    Distribution
  11. Why Defining an MVP Is Crucial in Product Development

    Why a clear minimum viable product is the fastest route to a product customers value.

    Product
  12. Why Small and Mid-Sized Businesses Should Embrace Fractional CIOs

    The unique challenges SMBs face — and how fractional technology leadership addresses them.

    Leadership
  13. Innovation: Easier Said Than Done

    Does your organization struggle to live up to its ambition to be innovative? You’re not alone.

    Strategy
  14. Is a Successful ERP Implementation a “Golden Unicorn”?

    Many ERPs fail to deliver the benefits they promise. Here’s what the successful ones do differently.

    Enterprise systems
  15. 3 Life Lessons My Mom Taught Me That Every Leader Should Consider

    Leadership lessons that started long before the boardroom.

    Leadership
  16. Building a High-Performing Team: Three Good Starting Points

    Three places to start, from three decades in product development, operations and technology.

    Leadership

Podcast

Happy Hour

A no-nonsense, pragmatic — and occasionally comical — podcast on the business and technology issues people face every day. Hosted by Muslim Rizvi and Frank Fortino, with guests.

  • Episode 1

    Strategy & Project Execution

    Frank and Rizvi discuss what it takes to lead an organization to successful strategy execution — the people, processes and tools behind high-performing cultures.

    Listen on Buzzsprout

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