Managed IT & Infrastructure
IT that just works — so your people can too.
Fully managed help desk, cloud, security and enterprise systems for growing organizations. Proactive, not reactive, and led by infrastructure specialists with decades of healthcare and enterprise experience.
What we manage
Reliable, secure and effective.
Help desk & end-user support
Responsive support for your staff, wherever they work.
- Remote and on-site support
- Windows and Mac environments
- Onboarding and offboarding
Cloud & server management
End-to-end management of your cloud, hybrid and on-premise infrastructure.
- Microsoft Azure, AWS and Google Cloud
- Monitoring and performance tuning
- Patching and security updates
Microsoft 365 & networks
The everyday platforms your business runs on, configured properly and kept secure.
- Microsoft 365 and tenant consolidation
- LAN, Wi-Fi and VPN management
- Email and identity management
Security & compliance
Practical protection sized to your risk, from endpoints to access controls.
- Endpoint detection and response
- Privileged access management
- Business continuity and disaster recovery
Enterprise systems
Implementations and integrations that go live and stay useful.
- ERP, CRM, WMS, TMS and BI
- SAP, NetSuite, Dynamics 365, Salesforce
- System integration and upgrades
Procurement & lifecycle
The right hardware and software at the best value, deployed and ready to use.
- Hardware and licence sourcing
- Device configuration and deployment
- Virtual desktops and remote work
Our approach
We fix the root cause, not just the ticket.
Managed IT led by people who have run infrastructure for national healthcare distributors and multi-province clinic networks.
- Proactive
Problems caught before users notice
Monitoring, patching and maintenance that minimize downtime.
- Standardized
Every location set up the same way
Repeatable builds make new sites, devices and staff faster to onboard.
- Accountable
One team, clear reporting
You always know what’s open, what’s fixed and what it cost.
- Strategic
Aligned to where you’re going
Backed by fractional CIO leadership when you need a roadmap, not just support.
Right-sized
Support that fits the size of your business.
Small business
Affordable IT support, email, networks and devices — so you can focus on your customers instead of your technology.
Mid-market
Managed services, proven frameworks and fractional leadership to standardize, simplify and scale.
Enterprise
Interim leaders, MSP assessments, enterprise systems and specialist teams to supplement your own.
FAQ
Questions we hear often
What’s included in Stratifi’s managed IT services?
Help desk and end-user support (remote and on-site), cloud and server management, Microsoft 365 and Azure administration, security updates and monitoring, hardware and software procurement, and device lifecycle management for Windows and Mac environments.
Do you support multi-location organizations?
Yes. Our team supports organizations with many sites across Canada and the United States, including healthcare and dental clinics, with standardized networks, devices and onboarding for new locations.
Can you help us move to the cloud?
Yes. We plan and lead migrations from on-premise servers to Microsoft Azure, AWS or Google Cloud, including hybrid environments, to reduce cost and improve reliability and scalability.
Which enterprise systems do you implement?
We lead ERP, CRM, WMS, BI and e-commerce implementations and integrations, including SAP, JD Edwards, NetSuite, Microsoft Dynamics 365, Business Central, Salesforce, HCL Commerce, Shopify and Tableau.
Can you assess our current managed service providers?
Yes. We run independent MSP and infrastructure assessments covering service quality, security tooling, cost and contract terms, then recommend how to consolidate or improve.
Next step
Reduce IT cost and complexity.
Tell us about your environment — users, locations, systems and pain points — and we’ll outline how we’d manage it.